Business Services


General Information

Gaylord Specialty Healthcare’s Billing Department is available to answer all billing questions related to patient services received during care and treatment.

Pay Your Bill Online

You can pay your Gaylord Specialty Healthcare bill online (click link). Fill out the form with all the required information and print your receipt. The online bill pay option is only available for credit card payments.

Billing Department

The Billing Department can help you:

  • Understand the billing statement
  • Establish a payment plan
  • Make a payment
  • Update or change your insurance information

Business Hours

Monday-Friday 8 a.m. to 4:30 p.m.

Department Contacts

Billing Department (203) 284-2827
Financial Assistance (203) 284-2827
Charity Care (203) 284-2827

Ethical Billing Practices

Gaylord charges for services in accordance with billing policies to the extent that the services for which the charges are being billed follow these criteria:

  • The services were rendered to the patient.
  • The services were rendered by a medical professional with an appropriate license.
  • The services are supported with complete and accurate documentation in the medical record.
  • The services were accurately coded based on current payer and government standards.
  • The services were billed in accordance with the terms of the third party contract, if applicable.
  • The services to uninsured patients are billed at rates not to exceed the terms of the contracted payers.
  • The billing information will be retained for the period required by law. 

Inpatient and Outpatient Accepted Managed Care Health Plans



Gaylord Hospital Gaylord Wellness Center Gaylord Sleep Medicine / Guilford
Gaylord Hospital

Gaylord Farm Road

Wallingford, CT 06492

(203) 284-2800

Gaylord Physical Therapy, Orthopedics
and Sports Medicine

8 Devine Street

North Haven, CT 06473

203-230-9226 / 203-284-2818 Sleep Medicine

Gaylord Specialty Healthcare