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Gaylord Health Alerts

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Discover how Gaylord's setting provides a restorative, healing environment for our patients and their families. For details and videos about specific programs see the individual program pages.

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Gaylord Specialty Healthcare is monitoring the evolving Coronavirus (COVID-19) situation and is employing protective measures to ensure the well-being of our patients and staff.

Please see below for the latest updates.
The page will be updated frequently, so please check back regularly.

COVID Testing in CT   Gaylord COVID-19 Recovery Services

Send a Gaylord inpatient an e-WellWish. Your greeting will be printed and delivered by a staff member.

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Update: EFFECTIVE Monday, June 13, 2022

Patients Under Investigation (PUI) for COVID-19 or who are COVID-19 positive (+) are excluded from having in-person visitors.

Each patient is allowed to have two (2) fully vaccinated visitors at one time, however both visitors must be fully vaccinated and show proof prior to visiting. Visitors must adhere to the following:

  • Visitation hours are from 12 noon – 7 p.m. Sunday – Saturday.

  • Admissions that come after the designated visitor hours will be allowed one person to come for a brief visit to help support the patient's transition to Gaylord.

  • Fully vaccinated visitors age 12 and older are allowed to visit. Children under the age of 16 must be accompanied by an adult. 

  • Visitors will enter and exit via the Jackson Pavilion main entrance.

  • Visitors must check in and check out at the Jackson Security desk.

  • Visitors must show proof of vaccination status.

  • Visitors must show proper photo identification and be screened per COVID-19 Risk Screening questions upon entry to Gaylord.

  • Visitors must mask at all times (including in patient rooms) and maintain social distancing.

  • Visits must take place in the patient’s room.

  • Food and flower deliveries are permitted, but perishable food cannot be stored in the kitchen area and must be discarded.

  • Visitors are welcome to purchase food from the cafeteria to go.

  • Overnight visitors/extending visitation are limited to adolescent patient/special needs patient’s parent or guardian, end of life situations, or scheduled training for discharge. PPE will be provided as necessary.

CDC: Learn more about the Coronavirus (COVID-19)

State of Connecticut: If you have questions about COVID-19, you can contact the State of Connecticut Department of Public Health by:

Outpatient Services During COVID-19

Gaylord remains vigilant with infection prevention and is adhering to all CDC guidelines. With safety as our highest priority, we continue to implement the following:

  • Treatment and waiting areas have been spaced 6 feet apart.
  • All patients and staff are required to wear masks.
  • Our staff is cleaning equipment and surfaces following infection prevention guidelines.
  • ​We offer telehealth as another option for patient care.

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