Billing, Insurance and Patient Financial Services
Consistent with our mission to preserve and enhance a person’s health and function, Gaylord Specialty Healthcare Patient Financial Services is dedicated to providing convenient billing services, customer service and financial assistance. We understand the healthcare billing process can be complicated and are here to assist when needed.
Credit card payments are accepted online, at registration locations, or over the phone. To make a payment online you will need a copy of the account number, which starts with an "E" listed on your statement.
Online Bill Pay
Phone: (203) 284-2827
Patient Financial Services
P.O. Box 400
Wallingford, CT 06492
Email Inquiries: Billinginquiries@gaylord.org
Hours: Monday – Friday 8:00 a.m. – 4:00 p.m.
Gaylord Specialty Healthcare will bill your insurance company for services rendered. At times additional information may be needed by patient financial services or your insurance company to meet processing requirements or to expedite payment. If additional information is needed or there is a balance due after payment a statement will be mailed to the address provided. Payment is due in full unless a payment plan is authorized. To discuss payment options please contact the Patient Financial Services department at (203) 284-2827.
Ethical Billing Practices
Billing & Collections Policy English
Política de Facturación y Cobro Spanish