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    Your Stay at Gaylord: What to Expect & What’s Available

    Everything you need during your stay—amenities, therapies, services, and helpful resources—all in one place.

    Care Designed Around You

    We believe in treating the whole person—your body, mind, and spirit.

    This page brings together everything you need to feel supported, stay engaged, and move forward in your recovery journey.

    Nourishing Your Body

    Your physical well-being is at the center of your recovery. We provide services, comforts, and resources to help you feel your best each day.

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    Complementary Integrative Therapies

    Reiki, massage therapy, and music therapy are available to support your comfort and well-being. If you would like to request a session, let your nurse know and we’ll help coordinate it.

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    Relaxation Amenities

    Our relaxation amenities are here to help create a calm, restful environment. Need an eye mask or earplugs? Just let your nurse know, and we’ll bring them to you.

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    Everyday Comforts

    Enjoy access to everyday essentials designed to make your stay more comfortable, including hair products, eye masks, lip balm, and other personal care items.

    Looking for great coffee or a quiet spot to reflect? We’ve got you covered.

    Dining, Coffee & Visitor Amenities Cafeteria (Daily)
    Breakfast: 7:00–9:30 AM
    Lunch: 11:00 AM–1:30 PM
    Dinner: 4:30–6:30 PM

    Coffee Shop (Weekdays | Jackson Pavilion Lobby)
    9:00 AM–3:00 PM.

    Vending Machines: 24/7 in the cafeteria and on Lyman 2.

    Hope Chapel: Always open for patients and visitors to use.

    Medical Library: 8 AM - 8 PM, 7 days a week

    Gift Shop:
    Monday-12:30 PM – 4:30 PM
    Tuesday-1:00 PM – 4:00 PM
    Wednesday-12:00 PM – 4:00 PM
    Thursday-12:00 PM – 4:00 PM
    Friday-12:00 PM – 3:30 PM
    Saturday - CLOSED
    Sunday-1:30 AM – 1:30 PM.

    *Hours may be subject to change

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    Interested in Gaylord Gear?

    Patients and families often ask how to purchase Gaylord and Think Possible apparel.

    Think Possible T-Shirts
    Available for $10 through Gaylord Public Relations.
    Email: @

    Gaylord Branded Merchandise
    Browse additional Gaylord items through Merch Loop and have them delivered directly to your home.

    Safety and Policy

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    Safety and Security

     

    Your safety is a priority. Our campus is supported by security services, clear visitor guidelines, and established policies designed to help maintain a safe and comfortable environment. From on-campus support to everyday safety procedures, these resources help patients, families, and visitors feel more at ease during their stay.

     

     

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    Important Policy

     

    Gaylord Specialty Healthcare is a tobacco-free campus, which includes all electronic cigarettes and vaping products. Tobacco use of any kind will not be permitted by anyone on any property owned or leased by Gaylord. This applies to both inside and outside, including inside motor vehicles on campus. As a healthcare facility, Gaylord is committed to providing a healthy environment for patients, visitors, employees, volunteers and everyone who comes on our campus or to any leased facilities.

    Keeping Your Mind Engaged & Connected

    Staying mentally active and connected can make a meaningful difference in your experience.

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    Tremaine Library

    Access to clinical resources and recreational reading materials

     

    Books

    The Loft

    A shared space with games, movies, and social activities 
     
     

    Game Time

    Therapeutic Recreation

    Participate in games, activities, and structured programs designed to keep you engaged
     
     

    Lifting Your Spirit & Supporting Your Well-Being

    Healing includes emotional and spiritual support. We offer opportunities to connect, reflect and find encouragement

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    Hope Chapel

    Hope Chapel offers a quiet space for reflection, prayer, and spiritual support. Interfaith worship services are available, and Gaylord’s chaplain can provide counseling or help coordinate visits with a clergy member from your faith.

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    Pet Visitation

    We understand how meaningful a visit from your dog can be during your stay. Personal dog visits may be arranged with proper clearance, including current license, vaccination records, and health approval before the visit.

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    Social and Support

    Connect with others who understand the rehabilitation journey. Gaylord support groups offer a space to share experiences, gain encouragement, learn helpful information, and find community during your stay.

    Outdoor Spaces & Gardens

    Step outside and let fresh air and natural beauty become part of your day. Our scenic grounds offer inviting places to stroll, sit, and recharge—whether you’re looking for a quiet moment alone, a peaceful spot to read, or a comfortable space to visit with loved ones. From the serene Japanese Garden and Rutledge Family Garden to sunny Brooker Patios, charming Cottage Gardens, and shaded Gazebos perfect for conversation, each outdoor space is designed to feel calm, restorative, and welcoming. You don’t have to go far to feel a world away.

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    Recognize Exceptional Care

    We love celebrating the people who make Gaylord special — and no one knows their impact better than you!

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    Recognize-a-Star

    Say thank you to someone who made a difference during your stay.

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    ICARE Award Nomination

    Help us honor staff members who go above and beyond our values of Integrity, Compassion, Accountability, Respect, and Excellence.

    Hospital FAQs

    Is there free parking?
    What are the visiting hours?
    Can my dog visit me in the hospital?
    How can I get my medical records?
    Do you care for teenagers/adolescents?
    What are the hours that the cafeteria are open?
    Is there internet availability?
    How can I reach the billing office?
    How can I contact the hospital chaplain for support?
    How to Choose a Rehabilitation Program

    The Fine Print

    Privacy Policy
    Medical Records
    Notice of Privacy Practices
    Billing & Financial Services